Site Search
Student at Vending Machine
Side profile of Dillion Hall in the Fall

FAQ`s

Frequently Asked Questions

The following are frequently asked questions regarding the UwinCARD. If you have any questions not covered on this web page, please contact the UwinCARD Office at 519-253-3000, ext 8946 (Uwin)..

What is the UwinCARD?

How do I get a UwinCARD?

If my validation sticker has expired, what do I need to do?

Who do I call if I have a question about the UwinCARD?

Is there a fee for the UwinCARD?

Why do I have to pay for replacement cards?

What should I do if I have lost my UwinCARD?

If I lose my card, do I lose the money I have in my account?

What if I want to put money on my card and the UwinCARD Office is closed?

Can I transfer money between my Basic, Campus and/or Flex Account?

How do I add laundry money on my UwinCARD?

What happens to my UwinCASH account money at the end of the year?

How much does it cost to print or photocopy one page using my UwinCARD?

Which computer labs have UwinCARD printing available?

What do I do if I have general computing problems in one of the computer labs?

What is the UwinCARD?

The UwinCARD is a photo identification card. It is also the access card to the St. Denis Recreation Centre and the Forge Fitness Centre, as well as a Meal Plan card, a library card for the Leddy Library, a purchase card for the University Bookstore, a printing/photocopy card and a door access card for Residence students. The UwinCARD is a flexible and convenient method of budgeting your money and keeping track of how much you spend and on what. The UwinCARD is certainly one of the most important pieces of identification you will have while at University of Windsor.

 

Back to Top
 

How do I get a UwinCARD?
 

You can obtain a UwinCARD at the UwinCARD Office. The office is located on the lower level of the CAW Student Centre (B 104). The office is open Monday through Friday from 9:00 a.m. to 4:00 p.m. (Closed weekends and statutory holidays) Please note you must bring along one piece of government issued photo ID.

Back to Top

If my validation sticker has expired, what do I need to do??

Each semester you are enrolled in school you can get a validation sticker from the UwinCARD Office, the Information Desk (Student Cenre) or Cashiers. 

Back to Top

Who do I call if I have a question about the UwinCARD?

Call the UwinCARD Office at 519-253-3000, ext 8946 (Uwin)

Back to Top

Is there a fee for the UwinCARD?

The cost of your first UwinCARD is free. Replacement cards are available at a cost of $20.00

Back to Top

Why do I have to pay for replacement cards?

The UwinCARD Office does not operate on funding from the University of Windsor, but rather operates on a cost recovery basis. The fee for replacement cards goes toward the purchase of cards, print ribbons, equipment, staff and general operating costs. The cost of your first UwinCARD is covered by the UwinCARD Office.

Back to Top

What should I do if I have lost my UwinCARD?

If you have lost your UwinCARD, you should report it lost, to the UwinCARD Office, any Food Service Manager or to the Meal Plan office, during normal business hours. Additionally, you can put a lost card on hold through your Student Portal on the University website.

Back to Top

If I lose my card, do I lose the money I have in my account?

The balance in your UwinCARD account is carried over to your new card. Your card will change, your account will not.

Back to Top

What if I want to put money on my card and the UwinCARD Office is closed?

During off hours, you can add money to your UwinCARD by using the Automatic Deposit Machine in the Leddy Library or in the CAW Student Centre if you are using cash or coin. Or by clicking on the following link https://my.uwindsor.ca/portal/page/portal/myUwindsor/Guest to be directed to your student portal to add funds using credit.

Back to Top

 
Can I transfer money between my Basic, Campus and/or Flex Account?

For further information see http://uwindsor.ca/food or contact the Meal Plan Ofrfice at 519-253-3000, ext. 3291.

Back to Top

How do I add laundry money on my UwinCARD?

You can add laundry money either during office hours in the basement on the CAW student centre in the UwinCARD Office using cash or debit or by using the Automatic Deposit Machine in the Leddy Library if you are using cash or coin. Or by clicking on the following link https://my.uwindsor.ca/portal/page/portal/myUwindsor/Guest to be directed to your student portal to add funds using credit.  These funds get added to you UwinCASH account which is used for laundry.

Back to Top

What happens to my UwinCASH account money at the end of the year?

Your UwinCASH account balance will be automatically carried over to the next year. If your UwinCARD has no activity for a period of two years it will be deactivated by the University and any balance of funds shall become the property of the University.

Back to Top

How much does it cost to print or photocopy one page using my UwinCASH on my UwinCARD?

To print in black and white ink, the charge is $0.07 per page and $0.50 per page to print in colour. Black and white photocopies are $0.09 per copy and $0.26 per colour copy.

Back to Top

Which computer labs have UwinCARD printing available?

For a list of computer labs, visit the Information Technology at http://uwindsor.ca/its

Back to Top

What do I do if I have general computing problems in one of the computer labs?

Call the IT Help Desk at 519-253-3000, ext 4440. If you are having problems in the library, please report it to the Reference Desk.

Back to Top