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Employee Engagement & Development
Workplace Wellness Award Diamond Level

Employee Assistance Program


The University of Windsor has retained Shepell.fgi, an outside counselling service, to provide professional counselling and information services to staff and their eligible immediate family members. There is no referral required by the University or by a physician/counsellor. All calls are private and confidential to Shepell.fgi and no individual information is shared with Human Resources or the University.

There is no cost to individuals seeking support. If longer-term or more specialized counselling is required, Shepell.fgi will make a referral to the appropriate professional or agency in your community. The fees for this referral are the responsibility of the employee or family member, but some of these services may be covered by provincial health care or the extended healthcare plan from the University (Green Shield).

The Employee Assistance service is available 24-hours a day, 7 days a week.

Learn more about the many services available through Shepell.fgi

To contact Shepell.fgi:
Toll-free number: 1-800-387-4765
TTY Service: 1-877-338-0275