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Department of Human Resources
Service Excellence

Faculty of Arts, Humanities & Social Sciences (FAHSS) OnSite Consultant Tentative Classification "IV" in the Faculty of Arts, Humanities & Social Sciences

Job Posting Number: 2017-13-59
Employee Group:
Closing Date: Monday, December 18th, 2017 - 4:00pm

The FAHSS Onsite Consultant contributes to the effectiveness of the academic units and administrative departments by providing technical support for desktop computing for faculty and staff in FAHSS. The OnSite Consultant will provide technical support for desktop computing consultation and setup, resolve network, client and software installation, PC operating system, desktop security and printing problems in the Faculty of Arts, Humanities, and Social Science 


The successful candidate will have:

• Three-year College Diploma in Computer Systems Technology – Networking or equivalent

• 3 years’ experience in desktop support

• Advanced knowledge Microsoft Windows Operating Systems; computer hardware, software, repair, replacement, and peripherals; and desktop troubleshooting

• Working knowledge of Windows registry; Microsoft networking; Apple operating systems; Lotus Notes client support; and MS Office

• Detailed knowledge of desktop virtualization technology (i.e. VMware); desktop security; virus/malware prevention and removal; Windows Mobile, Apple, and Android devices

• Experience with updating, maintaining and designing webpages

• Strong interpersonal; verbal & written communication; presentation; and customer service skills

• Excellent analytical, reasoning, and problem solving skills

• Excellent time management and organizational skills with the ability to multi-task

• Ability to work independently or in a team setting. 


• Working knowledge of Novell LANs (file and print sharing) and Linux

• Detailed knowledge of TCP/IP network (computer to switch) and 802.11 technology

Rate of pay:
Tentative Classification “IV” per Schedule A of the collective agreement

Internal Candidates Only

Bargaining unit members interested in these positions are requested to apply electronically by completing an 'Application for Transfer' form and forwarding it to: on or before Monday, December 18th, 2017 - 4:00pm (the posting closing date). CUPE 1393 members must also include a cover letter and resume.

Please note: Union positions are covered by the union collective agreement, therefore, please be aware that we must allow our qualified unionized staff the first opportunity for transfer or promotion to these positions. This opportunity is not available to external applicants.

In pursuit of the University of Windsor’s Employment Equity Plan, members from the designated groups (Women, Aboriginal Peoples, Visible Minorities, Persons with Disabilities, and Members of Sexual Minorities) are encouraged to apply.  If you need an accommodation for any part of the application and hiring process, please notify the Employment Coordinator (staff positions).

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